Turn Customers Into Fans
We bring brands to life through unique and unforgettable customer experiences. And we translate strategy into action and turn customers into disciples by winning their hearts, minds and even ears.
We love to jump into the trenches and support the implementation of strategy. This can manifest in different ways, each of which we relish.
When integrated and well managed, every customer touch point becomes an opportunity to communicate a brand-centric message, resulting in an emotional connection.
Some of our services
– Brand launch or re-launch programs for staff, partners or suppliers
– Brand revitalization programs
– Customer brand launch campaign planning
– Brand integration into business culture
– Employee brand ownership Programs
– Cultural change programs based on brand strategy
– Development of Brand Tools – brand books, videos, sales tools
– Identity and Graphics Rollouts
– Store Launches
– Environment design and fit-out
– Mobile and web experiences
– Sensory branding
When Universal Music Publishing Group wanted new ways to build revenue around its huge catalog of song lyrics, we built a new fashion line, Behind the Lines. After researching the back stories behind many classic songs, we hired independent, cutting edge artists to interpret them through design
After developing brand strategy for Red Touch Media, we launched the brand through a series of unique experiential events at major conventions and festivals including South By Southwest, Sundance and CES. We also designed and fitted out a corporate box in unique way to support Red Touch Media’s brand values at Anfield, home of Liverpool Football Club in the UK as well as handling look and feel for its offices in London, Liverpool and Salt Lake City.
We worked with Effen Vodka to create launch concepts for the introduction of the brand into the UK. This included retail events and brand partnerships with fashion and music
Stand Out In a Crowded Market
“One dog barks and a hundred bark at his sound” – Chinese Proverb
As well as designing visual touch point experiences, we specialize in how to use sound to take brand communication to a new level. All sound categories are considered including original music, licensed music, ambient audio, soundscapes, themes, effects, and verbal language tone and script.
Our unique branding services have taken us to Google’s offices where we curated the event, Intersection, providing simultaneous live ethnic music, live painting and cutting edge dance. And TedEx San Diego brought Periscopes Up into their annual event where we built a day-long sound and music program to bring its values alive and add weight to the speakers’ topics.
– Music sourcing and supervision
– Product sound development
– Brand anthem creation and songwriting
– In-store/environment soundscapes
– Scripting and voiceovers
– Custom audio workshops